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Faulty AI Face Recognition Wrongly Accuses Shoppers of Theft

A report says faulty AI facial recognition systems are wrongly accusing a worrying number of innocent people of shoplifting. The story points to the risk of mistakes when a computer matches a face to a suspect. It raises questions about how far these systems should be trusted in shops.

Quick glossaryfacial recognition, shoplifting
facial recognition
Software that compares a face in a photo or video with stored images to try to identify the person.
shoplifting
Taking goods from a shop without paying for them and leaving without paying.
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