Malaysian Telco Runs 150 Network Tasks With Autonomous AI
U Mobile, a new Malaysian 5G provider, built an AI system called AiDaH that takes action on its own across telco operations rather than only assisting staff. Nine months after its production launch, it handles over 150 operational scenarios.
Quick glossaryAgentic, Telco
- Agentic
- A word describing AI systems that carry out multi-step tasks on their own, rather than only suggesting answers to people.
- Telco
- Short for telecommunications, meaning companies that provide phone and internet services to customers, like mobile operators do.
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