IRDAI Declares November Grievance Resolution Month
India's insurance regulator IRDAI has declared November a grievance resolution month. It says about 2.21 lakh cases were pending as on March 31 before Consumer Commissions and judicial courts, and 72.49% of them had been pending for more than a year. The regulator calls unresolved grievances a concern.
Context
Context: IRDAI regulates insurance companies in India, and Consumer Commissions are the forums where ordinary people file complaints against companies. Long pending cases mean delays for policyholders and others waiting for a decision.
Burning Potato score: 66%